We will be happy to help you cancel your order prior to approval. However, orders may be eligible for cancellation upon request via email. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order. If job is cancelled, any labor hours or administrative fees (credit card fees, etc.) will be subtracted from your refund.
What if I am not satisfied with my order?
Promo Print Shop is committed to customer satisfaction. However, we are not responsible for typing, color, image or design errors introduced by the customer in the document creation process. Before submitting an order, you should thoroughly read through the order submission guidelines and preflight checklist. You can avoid potential problems by constructing your files properly.
OUR MISSION
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OUR STORIES
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OUR APPROACH
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OUR PHILOSOPHY
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